COVID-19 UPDATE - August 2021

COVID-19 Update

LAST UPDATED: 9:00AM NZST, August 28 2021 

As of 12:00 am 18 August 2021, New Zealand has moved to Alert Level 4.


From our bubble to yours, we hope that you and your families are keeping safe and well.

Our online store will continue to be available 24/7. All items on our site are available for purchase, however, only essential items will be delivered during Alert Level 4 to all regions in New Zealand.

We currently offer the following: 

  • 2-3 business day delivery throughout NZ for essential items only
  • Contactless delivery
  • Track and Trace for all parcels
  • Essential items on our website can be purchased & delivered

Essential Items:

  • All health Supplements
  • Food items and Coffee
  • All non-essential items are for sale but can not be sent until Alert Level 3

Auckland:

  • Our Auckland Click and Collect is unavailable

Returns:

  • Our customer service team are able to process all returns
  • Returns must be unopened, unworn and in original packaging. 
  • Please see our Shipping & Return page for more information.

Staff Safety: 

  • As we are a family run company, we are all remaining in our bubble
  • PPE and hand sanitiser is used for every order we dispatch.

We will continue to evolve our approach as we receive further guidance from our government and other health experts.

Our customer service team is available during normal working hours. If you have any questions please contact us at 021 305-324 or action@biohacker.co.nz.

 

Stay Safe,

 

Love from Trudy and family